Shipping
AAA Shipping Policies
Shipping Costs & Free Shipping
- Orders over $199 ship for free with full insurance.
- Orders of $199 or less have a flat $9.95 shipping fee, including insurance.
- Free shipping applies only to U.S. domestic orders.
Additional Notes:
- FedEx Expedited service is not available for PO Box addresses (USPS Priority will be used instead).
- Free shipping is based on the cash discount price.
- Normal shipping time is 1-3 business days after payment clears.
- FedEx Expedited shipments typically arrive within 2 business days (excluding weekends and holidays).
- Shipments to Alaska and Hawaii may take longer.
- We reserve the right to combine multiple orders shipping to the same address.
- Hold requests beyond 30 days may incur storage fees.
Pre-Sale & Delayed Items
- If your order includes both in-stock and pre-sale/delayed items, your order will not ship until all items are available.
- To receive in-stock items sooner, we recommend placing separate orders—one for in-stock items and another for pre-sale/delayed items.
- Splitting an order may result in additional shipping fees.
Shipping Insurance & Signature Requirements
- All shipments are fully insured via USPS, UPS, or FedEx.
- If your package is lost or damaged, we will file an insurance claim and work to replace or refund your order.
- A signature may be required at delivery.
- Important: Insurance does not cover packages shipped to a UPS/FedEx store, mail lockers, or third-party locations.
- If you waive signature confirmation with your mail carrier, insurance will not cover loss or damage.
- Claims for lost or damaged items must be reported within 3 business days of delivery.
International Shipping
- We ship internationally, with shipping rates calculated at checkout based on location and order details.
- Some products are not eligible for international shipping.
- If you refuse delivery or cannot accept the package, you are responsible for return shipping fees, duties, and taxes.
- Orders returned from customs require full repayment of any fees before reshipment. A $75 reprocessing fee applies.
Additional Shipping Information
- Shipping to PO Boxes: Orders over $10,000 shipped to PO Boxes are not insured.
- If an order is returned to us for an undeliverable reason or delayed at your request, a $30/month storage and insurance fee applies.
- If an order needs to be re-shipped due to an error not caused by American Alternative Assets, a minimum $30 reshipment fee applies.
Order Tracking
- Once your order ships, you'll receive a confirmation email with tracking details.
- Track your order on USPS.com, UPS.com, or FedEx.com for real-time status updates and estimated delivery times.
Why American Alternative Assets?
Since our founding, we've focused on offering the most competitive prices on gold, silver, platinum, and palladium bullion. By leveraging bulk purchasing and strong industry relationships, we pass those savings directly to you. Our commitment to fair pricing, secure transactions, and exceptional service ensures that every purchase is a smart investment.
Why pay more elsewhere? Buy with confidence at American Alternative Assets—where value meets trust.