Terms of Use
Last Updated: 01/28/2025
Welcome to American Alternative Assets. By using our website, you agree to the terms outlined below. Please read them carefully.
Privacy Policy
Your privacy is important to us. By using this site, you acknowledge and accept our Privacy Policy.
Electronic Communications
By visiting our website or communicating with us electronically, you consent to receive communications from us electronically, including notices, disclosures, and policy updates. These satisfy any legal requirement that such communications be in writing.
Copyright & Intellectual Property
All content on this site—including logos, graphics, images, and text—is the exclusive property of American Alternative Assets and is protected under copyright laws. Unauthorized use is strictly prohibited.
Your Account Responsibilities
- You are responsible for keeping your account information, including username and password, secure.
- Any activity conducted under your account is your responsibility.
- We reserve the right to suspend or terminate accounts at our discretion.
User-Generated Content & Reviews
- Any reviews or content submitted by users represent their own opinions, not those of American Alternative Assets.
- We may use, publish, or display user-generated content for marketing or advertising purposes.
- By submitting content, you acknowledge that it may be publicly visible.
Disputes & Arbitration
- Any dispute related to your use of this site or purchases made through it will be resolved through binding arbitration, rather than in court.
- Claims may be pursued in small claims court if applicable.
- The Federal Arbitration Act and the laws of Nevada govern these terms.
Fees for Chargebacks & Bounced Payments
- Credit card chargebacks will incur a $50 processing fee.
- Bounced checks will incur a $30 processing fee.
- Additional legal or collection fees may apply.
Terms of Purchase
Order Binding Agreement
- Once you place an order, prices are locked in, and your order becomes a contractually binding agreement.
- Payments must be submitted within:
- 3 business days for bank wire payments.
- 7 business days for checks, cashier’s checks, or money orders.
- At the time of order for credit cards, PayPal, or cryptocurrency.
Order Cancellations & Fees
- Cancellation requests must be made via phone during business hours.
- If we approve a cancellation, fees include:
- 5% of the order total or $35, whichever is greater.
- Any market loss (the difference between your locked-in price and the current market price).
- Failure to pay cancellation fees may result in your account being sent to collections.
Refusal of Orders
We reserve the right to:
- Cancel any order deemed high-risk or suspicious.
- Decline orders not paid within the specified timeframe.
- Adjust pricing due to market fluctuations or typographical errors.
Market & Pricing Risks
- All investments carry risk. We are not responsible for market fluctuations.
- Prices on our website may change at any time without notice.
International Orders & Shipping
International Pricing & Payments
- All prices are in U.S. Dollars (USD).
- International customers may pay via bank wire, credit card, or Bitcoin.
- Additional bank fees, taxes, and duties are the customer’s responsibility.
Customs & Import Duties
- We declare the full value of shipments on customs forms.
- Customers are responsible for any duties, taxes, or customs fees.
Refused or Unclaimed Shipments
- We declare the full value of shipments on customs forms.
- Customers are responsible for any duties, taxes, or customs fees.
- If you refuse or fail to accept a delivery, you will be responsible for:
- Return shipping costs
- Duties and taxes
- $75 re-processing fee
Force Majeure Clause
We are not liable for order delays or cancellations due to unforeseen circumstances, including but not limited to:
- Natural disasters (earthquakes, floods, fires)
- Acts of war or terrorism
- Government actions or economic disruptions
Large Orders & Cryptocurrency Payments
- Orders over $500,000 require a 10-50% deposit via bank wire before finalizing pricing.
- Cryptocurrency payments must be completed within 15 minutes through BitPay.
- We are not responsible for payment delays due to blockchain congestion.
Returns & Refunds
Satisfaction Guarantee
If you are not satisfied with your order, you may request a return or exchange within 3 business days of delivery.
Return Conditions
- Items must be in their original packaging and condition.
- Customers are responsible for return shipping costs.
- Refunds may be subject to:
- 5% restocking fee or $35(whichever is greater).
- Market loss fees if applicable.
Legal & Compliance
Anti-Money Laundering (AML) Policy
- We comply with U.S. financial regulations, including the USA Patriot Act.
- Customers must confirm that any metals sold to us do not originate from conflict regions.
Investment Disclaimer
- We do not provide financial or investment advice.
- Customers are responsible for their own due diligence when purchasing precious metals.
Final Notes
- We reserve the right to update these Terms of Use at any time.
- Your continued use of this site constitutes agreement to the updated terms.
For any questions, please contact our customer service team.